(Q2 to Q14 and Q17 to Q21 were outdated and removed on 24 February 2022)
(Q5A and Q22 to 25 were newly added on 24 February 2022)
Submission
Q1 : What is an "Electronic Signature"?
Q2 : Outdated FAQ removed on 24 February 2022
Q3 : Outdated FAQ removed on 24 February 2022
Q4 : Outdated FAQ removed on 24 February 2022
Q5 : Outdated FAQ removed on 24 February 2022
Q5A: What system should be used for submitting financial returns?
SFC e-Certificates
Q6 : Outdated FAQ removed on 24 February 2022
Q7 : Outdated FAQ removed on 24 February 2022
Q8 : Outdated FAQ removed on 24 February 2022
Q9 : Outdated FAQ removed on 24 February 2022
Q10 : Outdated FAQ removed on 24 February 2022
Q11 : Outdated FAQ removed on 24 February 2022
Q12 : Outdated FAQ removed on 24 February 2022
Q13 : Outdated FAQ removed on 24 February 2022
Q14 : Outdated FAQ removed on 24 February 2022
Internet Submission
Q15 : Will it be secure if I submit financial return through the Internet?
Appropriate security measures have been used in WINGS platform and WINGS mobile app for the submission of financial returns, e.g. traffic packets level encryption and dual authentication using WINGS mobile app.
Q16 :
Do I need any special computer and mobile phone set up for the electronic submission of financial returns through WINGS?
Computer requirement:
- installed with the latest version of Microsoft Excel application;
- installed with the latest versions of the Internet browsers namely Microsoft Edge or Google Chrome; and
- with broadband internet connection.
Mobile phone requirement:
- installed with the latest WINGS mobile app, which is available for download from Apple's App Store and Google's Play Store free of charge.
Q17 : Outdated FAQ removed on 24 February 2022
Q18 : Outdated FAQ removed on 24 February 2022
Q19 : Outdated FAQ removed on 24 February 2022
Others
Q20 : Outdated FAQ removed on 24 February 2022
Q21 : Outdated FAQ removed on 24 February 2022
E-signing and WINGS User Account
Q22 : How can I obtain a WINGS User Account to submit financial returns?
If your WINGS User Account has been activated accordingly, both your name and CE number will be displayed at the top right-hand corner of the screen after you logged on to WINGS.
Q23 : How can I e-sign the financial returns?
Please refer to the IS e-circular issued on 17 December 2020 and the Electronic submission of financial returns user guide posted on the SFC’s website. In brief,
You should have a WINGS User Account and register the WINGS mobile app with your WINGS User Account.
To e-sign the financial returns, you should use the "scan QR code" function in the WINGS mobile app to scan the QR code displayed on WINGS platform when your financial return is successfully uploaded.
Q24 : What should I do if I have lost my WINGS account activation email?
You can obtain it by:
(i) Going to the “Sign In” page on WINGS homepage;
(ii) Selecting “Lost your account activation letter/email?”; and
(iii) Filling in the required information
Q25 :
How to enable the permission right of a responsible officer to e-sign the financial returns via WINGS?
Note 1: Any responsible officer who has the SFC e-Certificate for e-signing financial returns in the previous Electronic FRR Submission system and any responsible officer who is the Overall Management Oversight under the Manager-In-Charge regime (OMO) are automatically granted with the right to e-sign financial returns on the WINGS platform with effect from 1 February 2022.
Note 2: A newly approved responsible officer who is also the OMO will be granted with the right to e-sign financial returns by default while other newly approved responsible officer(s) will not be granted with the right automatically.
Note 3: Licensed corporation is reminded to maintain at least two individuals (responsible officer or approved signer) with the permission right to e-sign financial returns of the firm.
Last update: 24 Feb 2022